About Us
You the customer are our priority and our aim as a business is to meet your fueling needs so you can be sure that when you come to Bradley Fuels we will tailor our service to satisfy you.
When you come to us we have four keys points that are the backbone of our business that we aim to meet in order to make sure you get the service that is expected.
- Ease
- Reliability
- Affordability
- Customer satisfaction
Complete Confidence
From the moment you place an order with our highly trained staff until you receive your boiler central heating oil you can be confident of a first rate service. The staff in our sales office have a combined experience of over 100 years in the central heating oil industry and it is very rare that they cannot offer immediate advice in any scenario.
Customer Service
We continuously monitor and assess the service we provide to ensure that it delivers the highest level of customer care. We tailor our products to suit your needs and we provide these products through a service, which is dictated by you. We have and will continue to provide a service, which you want and deserve.
Domestic
As a domestic customer, you will receive a service dedicated to keeping the family warm, comfortable and secure. From the beginning the sales staff quickly recognise your needs and strive to build up a friendly, long-term relationship. The most intelligent choice for home heating.
Commercial/Industrial
The commercial/industrial customer will be no different in terms of customer care and value for money. As a business, we understand the commercial community and in doing so, direct resources and alter our service to satisfy the oil users needs. Their needs may be slightly different but our value of them will remain the same.
Agriculture
Based in a rural environment, Bradley Fuels have the experience and knowledge to service the needs of the farming community as required. As well as having a great business relationship with the farmer/s the company has successfully focused on their demand for particular products and directed their business to accommodate this.